Annual Maintenance Contracts
Protect your IT investments with comprehensive AMC services. Our proactive maintenance approach ensures maximum uptime and performance for your business.
Keep Your IT Infrastructure Running Smoothly
Downtime costs businesses thousands of rupees per hour. With an ICON COMPUTERS AMC, you get proactive monitoring, expert support, and rapid response — ensuring your technology never lets you down.
Equipment & Systems Covered Under AMC
Comprehensive IT Support Services
Preventive Maintenance
Scheduled maintenance visits to inspect, clean, update, and optimize all IT hardware and infrastructure components before issues arise.
Remote Support
Quick resolution of IT issues via phone, email, or remote desktop access — minimizing downtime without waiting for an onsite visit.
Onsite Support
Trained engineers dispatched to your location for hardware repairs, installations, and issues that require physical intervention.
System Upgrades
Planned upgrades to hardware, software, operating systems, and firmware to keep your infrastructure current and secure.
Performance Monitoring
Continuous monitoring of your network, servers, and security systems to identify and resolve performance bottlenecks proactively.
Incident Management
Structured incident response process to quickly identify, escalate, and resolve critical IT failures with minimal business impact.
Choose the Right AMC Plan
All plans are customizable to your specific infrastructure and requirements.
Basic AMC
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Standard AMC
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Premium AMC
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How Our AMC Process Works
Assessment
We audit your existing IT infrastructure to understand requirements and risks.
Proposal
We prepare a customized AMC proposal covering all your hardware and systems.
Onboarding
Systems are registered, baseline documented, and support channels activated.
Ongoing Support
Scheduled maintenance, monitoring, and rapid incident response throughout the year.
Interested in an AMC for Your Business?
Talk to our team today to get a customized AMC quote for your IT infrastructure.